Terms & Conditions

These Terms & Conditions govern your use of the Zera website and all purchases made from us. By accessing our website or placing an order, you agree to be bound by these terms.

1. General

At Zera, every product is carefully inspected and packed to ensure quality and authenticity. By using our website, you confirm that you are legally capable of entering into a binding contract.

2. Product Information

We make every effort to display product details, descriptions, and images accurately. However:

  • Slight variations in color, texture, or design may occur due to lighting and fabric nature.

  • These variations are not considered defects.

3. Orders

  • All orders placed on our website are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or incorrect pricing.

4. Pricing & Payment

  • All prices are listed in INR (₹) and are subject to change without notice.

  • We do not offer Cash on Delivery (COD).

  • We do not accept direct UPI transfers to mobile numbers or personal UPI IDs.

  • All payments must be completed only through the secure payment gateway available on our website.

  • We do not store any card or banking details.

5. Shipping & Delivery

  • Orders are shipped through third-party logistics partners.

  • Delivery timelines may vary depending on location and external factors.

  • Zera is not responsible for delays caused by courier services or unforeseen circumstances.

6. Exchange Policy

Exchanges are only provided as per our Exchange Policy, available on the website. Please refer to it for detailed conditions and eligibility.

7. Intellectual Property

All content on this website, including images, logos, designs, and text, is the property of Zera. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

Zera is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law & Jurisdiction

All disputes arising out of or relating to purchases from Zera are subject to the jurisdiction of Thrissur, Kerala, India.

10. Changes to Terms

Zera reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

11. Contact Us

Email: zerathrissur@gmail.com
Message: +91 9446966880

By using our website and purchasing from Zera, you agree to these Terms & Conditions.